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Coaching for Improved Work Performance, Revised Edition, by Ferdinand Fournies, Ferdinand F. Fournies
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Managing employees in today’s rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, 360-degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies’s classic management coaching "bible" shows you proven ways to get workers to perform at the highest level while eliminating the self-destructive kinds of behaviors that have become increasingly prevalent in recent years.
In this book, you’ll be taught specific face-to-face interventions you can use to enhance performance in every kind of workplace situation--from sales to creative brainstorming. There are also interventions uniquely suited to resolving problems ranging from low productivity to absenteeism to conflicts between individuals. You’ll learn precisely what to say and do so that each person you supervise will want to give you his or her best work--even when that person was previously thought to be a "problem employee." Packed with brand-new case studies from Fournies’s latest research into the dynamics of the modern workplace, this classic guide takes all the guesswork out of becoming the kind of inspired, "hands-on" manager that every company today is looking for!
- Sales Rank: #126050 in Books
- Color: Yellow
- Published on: 1999-12-06
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .80" w x 8.60" l, .82 pounds
- Binding: Paperback
- 256 pages
From the Back Cover
A New and Updated Edition of the Classic Guide to Coaching.
Coaching has proven to be one of the most powerful one-on-one management techniques for getting the best out of every employee. And Coaching for Improved Work Performance stands as one of the most practical guides for effectively coaching all levels of employees in any workplace situation. For decades, managers around the world have turned to best-selling author Ferdinand Fournies for solutions to their toughest coaching problems. Now, this classic has been fully updated to help managers face the challenges of today's rapidly changing workplace, from absenteeism, high turnover, and teams to flextime, job sharing, telecommuting, and keeping employees up to speed on new technologies.
With brand new case studies and all new face-to-face interventions, this guide is the one must-have coaching reference all managers need on their desks to help them keep their employees more productive and more focused, as well as more satisfied and happier at work!
About the Author
Ferdinand F. Fournies is an internationally known consultant, speaker, and former professor at Columbia University’s Graduate School of Business.
Most helpful customer reviews
1 of 1 people found the following review helpful.
Why don't employees do what you want them to do?
By Paula Cohen
Way back in 1979, or thereabouts, I attended a 2-day workshop led by Ferdinand Fournies that was called "Coaching For Improved Work Performance." I have never since, in my entire Human Resources career, attended a workshop more memorable, more fascinating or more useful. The book we received, and upon which the workshop was based? Yup...Coaching for Improved Work Performance. It was brilliant then, and it's brilliant now. There must have been around 40 attendees, all HR professionals, and every single one of us was open-mouthed when Mr. Fournies asked is "why is it that employees don't do what you want them to do?"...and proceeded to give us 14 separate, clear, logical, and convincing reasons why, and equally clear examples of each reason.
It was an eye-opener that I've never forgotten, and even though I've just bought the updated version of the book I've still got my original...with Mr. Fournies' signature! Whether you're a manager, a supervisor or a Boy Scout troop leader, this book will make you understand what you need to do to get commitment, comprehension and great performance from your team.
0 of 0 people found the following review helpful.
Coaching helps? You bet!
By Amazon Customer
We often assume that when we hire people that they know how to perform the work that we are asking them to do. I've learned that ten years of experience often means one year ten times. I recommend this book to all who supervise people. I purchased one of the first editions many years ago. I purchased the most recent addition so that I could brush up. I've seen the positive impact of coaching others and teaching others to coach others.
0 of 0 people found the following review helpful.
Practical and helpful
By Pj Garbutt
Many useful tips and tools. Practical while it also highlights the reasons why you eould follow a specific approach - or not.
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